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We have a "5 Shell" Commitment to you:
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1.) All work comes with a 100% satisfaction guarantee
- We finish every job by reviewing our work with our customers before payment is received.
- Every appointment receives a survey after the work is completed via email (when email is available).
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2.) "On-Time Arrival Guarantee"*
- We schedule your appointments within narrow two-hour arrival time frames
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3.) We answer our phones
- 8-11am and 2-5pm Monday - Friday & 9am-Noon on Saturday
- In the event we are out of the office or on the other line, calls are returned within the hour in most cases
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4.) Regularly scheduled notifications (if desired)
- Reminder emails are sent out every 3,6 or 12 months as the customer may request
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5.) Highly trained and professional
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Family owned and operated since 1996
Bonded and insured
*Unforeseen difficulties beyond our control arise from time to time such as traffic, mechanical or personal issues which may necessitate the need to push the time back or reschedule.
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